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The Routledge handbook of language in the workplace

Author: Bernadette Vine
Publisher: New York : Routledge, Taylor & Francis Group, 2018.
Series: Routledge handbooks in applied linguistics.
Edition/Format:   eBook : Document : EnglishView all editions and formats

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Genre/Form: Electronic books
Handbooks and manuals
Handbooks, manuals, etc
Additional Physical Format: Print version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Bernadette Vine
ISBN: 1317425812 9781317425816 9781317425809 1317425804
OCLC Number: 1002557080
Description: 1 online resource (xxvi, 444 pages) : illustrations.
Contents: PrefaceMeredith Marra and Jo AngouriAcknowledgementsIntroductionBernadette VineSection I: Theoretical and Methodological Approaches1 Interactional SociolinguisticsCynthia Gordon and Joshua Kraut2 Conversation AnalysisMerran Toerien3 Critical Discourse StudiesVeronika Koller4 Linguistic EthnographyNick Wilson5 Corpus LinguisticsMichael Handford6 (Im)politeness TheoryMichael Haugh and Yasuhisa Watanabe7 Rapport ManagementJeannie Fletcher8 Social ConstructionismMariana Lazzaro-Salazar9 Communities of PracticeBrian W. King10 Genre TheoryKieran A. FileSection II: Different Workplace Settings11 Corporate SettingsDorien Van De Mieroop and Jonathan Clifton12 Language in Blue-Collar WorkplacesDorte Lonsmann and Kamilla Kraft13 Language in Legal SettingsBronwen Innes14 Service EncountersJ. Cesar Felix-Brasdefer15 Call Centre DiscourseJon S. Y. Hui16 Genetic CounsellingOlga ZaytsSection III: Key Areas of Workplace Talk17 Directives in Workplace DiscourseJunko Saito and Haruko Minegishi Cook18 Relational Talk at WorkJulien C. Mirivel and Ryan Fuller19 Humour in the WorkplaceBernie Chun Nam Mak20 Workplace NarrativesHans J. Ladegaard21 Miscommunication at WorkMaria Stubbe22 Conflict TalkAlmut Koester23 Argumentation in the WorkplaceJerome Jacquin24 Interpreting in the WorkplaceChase Wesley RaymondSection IV: Identity and the Workplace25 Gender and the WorkplaceLouise Mullany and Melissa Yoong26 LeadershipStephanie Schnurr27 Intercultural Communication in the WorkplaceJanet Holmes28 Identity in the Workplace in a Context of Increasing MultilingualismGeorges Ludi29 Men's Talk in Women's Work: Doing Being a NurseJoanne McDowell30 Professional Identity Construction: Cabin Crew DiscourseBarbara ClarkSection V: Applications31 Vocational EducationStefano A. Losa32 Gender, Language, and Leadership: Enabling Women LeadersJudith Baxter33 Language Preparation for Internationally Educated ProfessionalsJulie Kerekes34 Language Learning On-the-JobLynda Yates
Series Title: Routledge handbooks in applied linguistics.
Other Titles: Language in the workplace
Responsibility: edited by Bernadette Vine.


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"This handbook provides a superb overview of the field of language and communication in the workplace. Written in a highly accessible style, its five main sections offer a comprehensive picture of Read more...

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