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The Serious Business of Small Talk : Becoming Fluent, Comfortable, and Charming

Author: Carol A Fleming
Publisher: Oakland : Berrett-Koehler Publishers, Incorporated, 2018.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Small Talk Is the Single Most Important Communication Skill You Can Develop Carol Fleming wants to show you that small talk is not as "small "as you might think. It's the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it's something we all do every day with  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Fleming, Carol.
Serious Business of Small Talk : Becoming Fluent, Comfortable, and Charming.
Oakland : Berrett-Koehler Publishers, Incorporated, ©2018
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Carol A Fleming
ISBN: 9781523094066 1523094060 9781523094073 1523094079
OCLC Number: 1023530348
Description: 1 online resource (204 pages)
Contents: Cover; Half Title; Title; Copyright; Dedication; CONTENTS; INTRODUCTION How Do You Do?; I: THE BASICS; 1 What Is Small Talk For?; 2 How Do We Go About Changing?; 3 Why Is â#x80;#x9C;Talkinâ#x80;#x99; About Nothin' so Darned Hard?; 4 Small Talk 101; 5 ARE: Anchor, Reveal, Encourage; 6 Just Say Hello, Leo; 7 Starting from Social Ground Zero; 8 Being More Attractive; 9 Being More Interesting; 10 Being More Interested; 11 Wonâ#x80;#x99;t You Have Some of My Spiced Nuts?; 12 Being Approachable; II: BECOMING EVEN MORE FLUENT, COMFORTABLE, AND CHARMING; 13 Hi, My Name Is ... ; 14 Eating, Drinking, and Walking Around. 15 The Mystery of Good Manners16 Men Versus Women: Clash of the Communication Styles; 17 How Do I Get Out of This?; 18 What Are You Saying About You?; 19 How to Raise Fluent, Comfortable, and Charming Kids; 20 Small Talk and Cell Phones, Like Oil and Water; CONCLUSION; Small Talk Just May Be Bigger than You Think; Resources; Bibliography; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; About the Author.
Responsibility: Carol A. Fleming.

Abstract:

Small Talk Is the Single Most Important Communication Skill You Can Develop Carol Fleming wants to show you that small talk is not as "small "as you might think. It's the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it's something we all do every day with people we know. It's just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps. Fleming covers the inner and outer aspects--from the right attitude to how to dress, move around, and introduce yourself. Most importantly, she lays out a series of simple, memorable conversational strategies that make it easy to go from "Nice weather we're having "to a genuine, rewarding give-and-take. But she won't tell you what to say. Believe it or not, you already have what you need inside you. She merely provides the keys to unlock it. Small talk is the language of welcome, the extension of friendliness, the gracious acknowledgment of others, the kindly exchange of introductions and smiles, and the creation of a safe, courteous social space--and this is what has you terrified? After you read this book, you'll wonder what all the fuss was about.

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