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Serious performance consulting : according to Rummler

Author: Geary A Rummler
Publisher: San Francisco, CA : Pfeiffer, ©2007.
Series: Pfeiffer essential resources for training and HR professionals.
Edition/Format:   Print book : EnglishView all editions and formats

In order for performance consultants to make a significant difference in organizations, they need to advance beyond their current focus on improving the individual performance. In this book, Rummler  Read more...


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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Geary A Rummler
ISBN: 9780787996161 0787996165
OCLC Number: 123460533
Notes: "A publication of the International Society for Performance Improvement."
Description: xv, 176 pages : illustrations ; 28 cm.
Contents: Accoring to Whom? Foreword. Preface. Introduction. A Typical Situation. Serious Performance Consulting. Characteristics of a Serious Performance Consultant. Looking Ahead. Introduction Highlights. Part One: The NuPlant Case Study. 1. Welcome to NuPlant. The Request. Responding to the Request. Chapter 1 Highlights. 2. Performance Analysis Framework and Process. Applying the Anatomy of Performance Framework. The Anatomy of Performance. Making a Diagnosis. Prescribing Changes. The Analysis Process. Chapter 2 Highlights. 3. The NuPlant Case Study. Phase I: Desired Results Determined and Project Defined. Phase II: Barriers Determined and Changes Specified. Summary of Bert's Findings. Final Report Postscript. Chapter 3 Highlights. 4. Case Study Debrief. NuPlant Project Review. Top 10 Reasons Why the NuPlant Project is My Favorite. A Critique of the NuPlant Project. Project Generalizations. Scalability of Models. The Anatomy of Performance and Culture. The Anatomy of Performance and Leadership. Wrapping uo the Case Study. Chapter 4 Highlights. Part Two: The Craft of Serious Performance Consulting. 5. Performance Analysis and the Internal Consultant. Serious Performance Consulting on the Inside. The Organizational Reality of the Internal Performance Consultant. Dealing with Organizational Realities as an Internal Consultant. Tools to Assist the Internal Performance Consultant. Internal Performance Consulting: An Example. Chapter 5 Highlights. 6. A Path to Become a Performance Consultant. Dimensions of Serious Performance Consulting Capability. Building Your Serious Performance Consulting Capability. The Path Forward. How About You? Chapter 6 Highlights. Appendix A: NuPlant Project Findings. Appendix B: NuPlant Project Recommendations. Glossary. References. Additional Resources.
Series Title: Pfeiffer essential resources for training and HR professionals.
Other Titles: Performance consulting
Responsibility: Geary A. Rummler.
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"Before there was 'lean,' before there was TQM, before there was knowledge management, and before there were any one-minute cures, there was Geary Rummler preaching and practicing performance Read more...

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