skip to content
Service management and marketing : managing the moments of truth inservice competition Preview this item
ClosePreview this item
Checking...

Service management and marketing : managing the moments of truth inservice competition

Publisher: New York : Maxwell Macmillan International Student Editions, 1992.
Edition/Format:   Print book : EnglishView all editions and formats
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Document Type: Book
ISBN: 002946398X 9780029463987 0669200352 9780669200355
OCLC Number: 152405969
Notes: On order 15/07/93.
Responsibility: Christian Gronroos.

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.

Similar Items

Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/152405969> # Service management and marketing : managing the moments of truth inservice competition
    a schema:CreativeWork, schema:Book ;
   library:oclcnum "152405969" ;
   library:placeOfPublication <http://dbpedia.org/resource/New_York_City> ; # New York
   library:placeOfPublication <http://id.loc.gov/vocabulary/countries/nyu> ;
   schema:about <http://id.worldcat.org/fast/885545> ; # Customer services
   schema:about <http://dewey.info/class/658.8/e20/> ;
   schema:about <http://id.worldcat.org/fast/1113447> ; # Service industries--Marketing
   schema:about <http://id.loc.gov/authorities/subjects/sh87006846> ; # Service industries--Marketing
   schema:bookFormat bgn:PrintBook ;
   schema:datePublished "1992" ;
   schema:exampleOfWork <http://worldcat.org/entity/work/id/3901457553> ;
   schema:inLanguage "en" ;
   schema:name "Service management and marketing : managing the moments of truth inservice competition"@en ;
   schema:productID "152405969" ;
   schema:publication <http://www.worldcat.org/title/-/oclc/152405969#PublicationEvent/new_york_maxwell_macmillan_international_student_editions_1992> ;
   schema:publisher <http://experiment.worldcat.org/entity/work/data/3901457553#Agent/maxwell_macmillan_international_student_editions> ; # Maxwell Macmillan International Student Editions
   schema:workExample <http://worldcat.org/isbn/9780029463987> ;
   schema:workExample <http://worldcat.org/isbn/9780669200355> ;
   wdrs:describedby <http://www.worldcat.org/title/-/oclc/152405969> ;
    .


Related Entities

<http://dbpedia.org/resource/New_York_City> # New York
    a schema:Place ;
   schema:name "New York" ;
    .

<http://experiment.worldcat.org/entity/work/data/3901457553#Agent/maxwell_macmillan_international_student_editions> # Maxwell Macmillan International Student Editions
    a bgn:Agent ;
   schema:name "Maxwell Macmillan International Student Editions" ;
    .

<http://id.loc.gov/authorities/subjects/sh87006846> # Service industries--Marketing
    a schema:Intangible ;
   schema:name "Service industries--Marketing"@en ;
    .

<http://id.worldcat.org/fast/1113447> # Service industries--Marketing
    a schema:Intangible ;
   schema:name "Service industries--Marketing"@en ;
    .

<http://id.worldcat.org/fast/885545> # Customer services
    a schema:Intangible ;
   schema:name "Customer services"@en ;
    .

<http://worldcat.org/isbn/9780029463987>
    a schema:ProductModel ;
   schema:isbn "002946398X" ;
   schema:isbn "9780029463987" ;
    .

<http://worldcat.org/isbn/9780669200355>
    a schema:ProductModel ;
   schema:isbn "0669200352" ;
   schema:isbn "9780669200355" ;
    .

<http://www.worldcat.org/title/-/oclc/152405969>
    a genont:InformationResource, genont:ContentTypeGenericResource ;
   schema:about <http://www.worldcat.org/oclc/152405969> ; # Service management and marketing : managing the moments of truth inservice competition
   schema:dateModified "2018-11-11" ;
   void:inDataset <http://purl.oclc.org/dataset/WorldCat> ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.