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Skilled interpersonal communication : research, theory and practice

Author: Owen Hargie
Publisher: London : Routledge, 2017.
Series: Online access with DDA: Askews (Psychology)
Edition/Format:   eBook : Document : English : 6th editionView all editions and formats
Summary:
This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Hargie, Owen.
Skilled interpersonal communication.
Abingdon, Oxon ; New York, NY : Routledge, 2017
(DLC) 2016010249
(OCoLC)946076220
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Owen Hargie
ISBN: 9781317584568 1317584562 9781315741901 1315741903 9781317584551 1317584554
OCLC Number: 960040961
Description: 1 online resource
Contents: Skilled interpersonal communication; Title; Copyright; Dedication; Contents; Figures; Boxes; Preface; 1 The features of Interpersonal Communication; The Importance of Being a Skilled Communicator; What is Interpersonal Communication?; Overview; 2 A conceptual Model of Skilled Interpersonal Communication; Introduction; Communication As Interpersonal Skill; A Skill Model of Interpersonal Communication; Overview; 3 Communicating without Words : Skilled Nonverbal Behaviour; Introduction; Verbal and Nonverbal Communication; The Importance of Nonverbal Communication. Purposes of Nonverbal CommunicationHaptics; Kinesics; Proxemics; Physical Characteristics; Environmental Factors; Vocalics; Overview; 4 Rewarding Others: The Skill of Reinforcing; Introduction; Reinforcement and Professional Practice; Behaviour and Its Consequences; Categories of Positive Reinforcement; Stimulus Control; Vicarious Reinforcers; Interpersonal Effects of Social Rewards and Reinforcers; Behavioural Components of Social Reinforcement; How Do Reinforcers Reinforce?; Guidelines for the Use of the Skill of Reinforcement; Overview; 5 Finding out About Others : The Skill of Questioning. IntroductionDefinition of 'Question'; Questions in Context; Questions and Control; Purposes of Questions; Types of Question; Related Aspects of Questioning; Overview; 6 Showing Understanding For Others: The Skill of Reflecting; Introduction; Styles of Interacting; Factual and Affective Communication; Purposes of Reflecting; Paraphrasing; Reflection of Feeling; Research Outcomes of a Reflective Style; Overview; 7 Paying Attention to Others: The Skill of Listening; Introduction; Defining the Term; Purposes of Listening; Assimilating Information; Types of Listening; The Listening Process. Factors That Influence ListeningOverview; 8 Getting your Message Across: The Skill of Explaining; Introduction; What is an Explanation?; About Explaining; Purposes of Explaining; The Explaining Process; Pre-Assessment; Planning and Preparation; Presentation; Postmortem; Demonstrations; Overview; 9 Telling Others about Yourself: The Skill of Self-Disclosure; Introduction; What is Self-Disclosure?; Features of Self-Disclosure; Elements of Self-Disclosure; Purposes of Self-Disclosure; Self-Disclosure Theories; Factors Influencing Self-Disclosure; Overview. 10 Opening and Closing Interactions: The Skills of Set Induction and ClosureIntroduction; Set Induction; Closure; Purposes of Closure; Overview; 11 Standing Up for Yourself: The Skill of Assertiveness; Introduction; Purposes of Assertiveness; Sequential Stages in Assertiveness; Styles of Responding; Types of Assertiveness; Components of Assertiveness; Personal and Contextual Factors; Overview; 12 Using your Influence: The Skill of Persuasion; Introduction; Purposes of Persuasion; The Persuasion Process; Steps to Successful Persuasion; Cognitive Routes to Persuasion; Persuasion Proofs.
Series Title: Online access with DDA: Askews (Psychology)
Responsibility: Owen Hargie.

Abstract:

This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.

There is a fundamental, powerful, and universal desire amongst humans to interact with others. People have a deep-seated need to communicate, and the greater their ability in this regard the more satisfying and rewarding their lives will be. The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. As such, knowledge of various types of skills, and of their effects in social interaction, is crucial for effective interpersonal functioning. Previous editions have established Skilled Interpersonal Communication as the foremost textbook on communication. This thoroughly revised and expanded 6th edition builds on this success to provide a comprehensive and up-to-date review of the current research, theory and practice in this popular field of study. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions. Written by one of the foremost international experts in the field and founded solidly in research, this book provides a key reference for the study of interpersonal communication. This theoretically informed yet practically oriented text will be of interest both to students of interpersonal communication in general, and to qualified personnel and trainees in many fields.

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"This textbook provides a fascinating insight into human communication; an essential subject for all readers - we all need to communicate with other people! Personal success depends on effective Read more...

 
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