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S.M.I.L.E : how a people-first philosophy creates extraordinary sales

Author: Steve M Rigby
Publisher: Austin, Texas : GreenLeaf Book Group Press, [2019] ©2019
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Not just another gimmicky sales and business methodology, S.M.I.L.E. shows readers how to build relationships that will yield a bountiful harvest of sales, not just today but for the long term, using effective, people-centered sales strategies everyone feels good about. Agents and salespeople will learn how to not only apply a relationship-based approach to successful selling but also carve out a meaningful legacy  Read more...
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Document Type: Book
All Authors / Contributors: Steve M Rigby
ISBN: 9781626345645 1626345643
OCLC Number: 1040197442
Description: xvi, 180 pages : illustrations ; 22 cm
Contents: Section 1 Preparing to S.M.I.L.E p. 3 --
A Pleasant Surprise p. 3 --
Make Me Feel Important p. 7 --
Phone Etiquette p. 11 --
People First and Product Second p. 13 --
Learning and Accountability p. 14 --
Taking Care of a Problem p. 15 --
Section 2 S.M.I.L.E p. 19 --
Power of a Smile p. 19 --
Section 3 S in S.M.I.L.E p. 25 --
Simple p. 25 --
YOU Are the Most Important Sale p. 26 --
SIMPLE ... for Me p. 29 --
Accountability List-Day 1 p. 31 --
SIMPLE ... for My Guests p. 34 --
From Words ... to Character p. 40 --
Jars of Jam p. 44 --
A Change of Scenery p. 47 --
Decisions p. 53 --
Save Time ... Reduce Stress p. 60 --
Rules of Shopping 2-4 p. 62 --
Accountability List-Day 2 p. 65 --
On FIRE!!! p. 69 --
Section 4 M in S.M.I.L.E p. 75 --
To Relationships-the ME Paradigm p. 75 --
WE Paradigm p. 79 --
Changing Clubs p. 81 --
Quality Introduction p. 82 --
Accountability List-Day 3 p. 86 --
Secrets of a Quality Introduction p. 88 --
Self-Originated Opportunities p. 92 --
John's Legacy p. 92 --
Little Stuff Is the Big Stuff p. 93 --
Growing My Business p. 96 --
Section 5 The / in S.M.I.L.E. p. 99 --
A Common Thread p. 99 --
Four Behavioral Styles p. 101 --
Combinations of Styles p. 107 --
Comfortable and Uncomfortable p. 110 --
Making Adjustments p. 111 --
Playing the Percentages p. 114 --
A Recipe for Success p. 115 --
Giving Back p. 117 --
Accountability List-Day 4 p. 118 --
Section 6 E in S.M.I.L.E p. 119 --
Noticing Pays Off p. 119 --
A Wealth of Experience p. 122 --
Enjoy p. 124 --
Rules of Shopping 1 & 7 p. 126 --
In Our Own Way p. 127 --
Accountability List-Day 5 p. 130 --
P Paradox p. 131 --
Accountability List-Day 5 (Continued) p. 134 --
A Happy Ending p. 135 --
Section 7 L in S.M.I.L.E p. 137 --
An Opportunity p. 137 --
Little Decisions p. 138 --
Stay Focused p. 141 --
Rules of Shopping 5 & 6 p. 143 --
Checklists Are Key p. 144 --
Carpe Diem p. 147 --
Accountability List-Day 6 p. 150 --
A Testament to Character p. 152 --
People Helping People p. 153 --
A First Time for Everything p. 155 --
A Celebration p. 158.
Responsibility: Steve M. Rigby.

Abstract:

Not just another gimmicky sales and business methodology, S.M.I.L.E. shows readers how to build relationships that will yield a bountiful harvest of sales, not just today but for the long term, using effective, people-centered sales strategies everyone feels good about. Agents and salespeople will learn how to not only apply a relationship-based approach to successful selling but also carve out a meaningful legacy in their work and lives.

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