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Source code China : the new global hub of IT outsourcing

Author: Cyrill Eltschinger
Publisher: Hoboken, N.J. : John Wiley & Sons, ©2007.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"The Factors that point to a country's potential and success as an outsourcing destination inevitably lead to the one country that is rapidly becoming the new hub for IT outsourcing - China." "Challenging the conventional outsourcing destinations and wisdom, author Cyrill Eltschinger, an industry pioneer and outsourcing expert with more than a decade of experience working in China, reveals how your company can gain  Read more...
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Additional Physical Format: Online version:
Eltschinger, Cyrill, 1965-
Source code China.
Hoboken, N.J. : John Wiley & Sons, ©2007
(OCoLC)647457258
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Cyrill Eltschinger
ISBN: 9780470106969 0470106964
OCLC Number: 123029734
Description: xxiii, 295 pages : illustrations ; 24 cm
Contents: Outsourcing: the most important management trend of the past 75 years --
Outsourcing as a business force --
Made in China --
Setting the stage --
Battle of the titans: the global outsourcing landscape --
North America --
Europe --
South America --
Africa and the Middle East --
Asia-Pacific --
BRIC nations --
China: your essential shore --
Big numbers from a big country --
Government and politics --
Planes, trains, and automobiles --
Educating the masses --
Your essential shore --
The early years --
Made in China --
From pagers to market supremacy --
The Internet arrives --
Not yet a green light --
India outsources to China --
Risks and concerns --
Strategies that work --
What works? What is the right shore? What is the right model? --
Captive versus partner --
Build-operate-transfer --
Dual-shore delivery --
Going captive and avoiding the expat trap --
Ten lessons learned --
What works elsewhere does not necessarily work in China --
Develop a vision of the future beyond the next shareholder meeting --
Establish the right partnerships from the beginning --
Do your homework --
Commit for the long haul --
Prepare yourself for an unprecedented speed of change --
Choose an outsourcing city based on--
--
People, people, people --
Never give up --
It is all about face --
Winning the talent war --
English makes the world go round --
Recruiting staff --
Salaries on the rise --
Chinese work ethics --
Retaining staff: employee retention and loyalty programs --
China's outsourcing cities --
Beijing --
Shanghai --
Dalian --
Chengdu --
Xi'an --
Jinan --
Hangzhou --
Guangzhou --
Nanjing --
Shenzhen --
IT outsourcing, business process outsourcing, and knowledge process outsourcing in China --
Scope of outsourcing --
Global outsourcing options for customers --
Advantages of outsourcing to China --
Disadvantages to outsourcing to China --
Selection of vendor partners --
Due diligence of the capabilities of vendors --
Importance of business process standards --
Importance of standards in BPO --
Application of standards to different process types --
Process selection for outsourcing --
China's legal framework --
Market entry and establishing a business in China --
Intellectual property rights protection --
Employment issues --
Government policy --
Currency and taxation --
Dispute resolution and litigation --
China 2020 --
Pillar of the economy: focus on the high-tech sector --
Growth of the services sector --
Satisfying a fast-growing global IT and business processes services demand --
Overseas promotions leap forward --
Stable China market economic prospects --
Rise of globalization: in the front row --
China 2020: wild cards --
Appendix A: Exclusive survey of selected cities in cooperation with MOFCOM--
Appendix B: Case studies --
Appendix C: Contact information for major government offices, outsourcing centers, and online resources --
Index.
Responsibility: Cyrill Eltschinger.
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Abstract:

"The next five years will be [. ] a period of opportunity for China to speed up the growth of software and information services outsourcing. China will continue to generate strong market demand for  Read more...

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"I would recommend this book to the China novice interested in IT outsourcing." (Supply Management, Thursday 10th April 2008)

 
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