Successful Service Operations Management (Book, 2006) []
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Successful Service Operations Management

Successful Service Operations Management

Author: Richard Metters
Publisher: Mason, OH [u.a.] Thomson, South-Western 2006
Edition/Format:   Print book : English : 2. ed., [Nachdr.View all editions and formats

Covers the full cycle of building a service business from concept formation through implementation. The first section focuses on constructing a business strategy, the second details how to implement  Read more...


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Document Type: Book
All Authors / Contributors: Richard Metters
ISBN: 0324224370 9780324224375 0324224389 9780324224382 0324314477 9780324314472 0324314531 9780324314533 0324224397 9780324224399 0324321783 9780324321784
OCLC Number: 1068548900
Description: XXII, 406 S. graph. Darst. 3 CD-ROMs (je 12 cm)
Responsibility: Richard Metters ...
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