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Technical communication

Author: Rebecca E Burnett
Publisher: Australia ; Canada : Thomson Wadsworth, ©2005.
Edition/Format:   Print book : English : 6th edView all editions and formats
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Document Type: Book
All Authors / Contributors: Rebecca E Burnett
ISBN: 1413001890 9781413001891 1413006604 9781413006605
OCLC Number: 314000383
Description: xxii, 838 p. : ill., carte ; 24 cm
Contents: Preface. Introduction to Students. Introduction to Instructors. Acknowledgments. Brief Contents. Detailed Contents. Part I: COMMUNICATING IN THE WORKPLACE. 1. Characterizing workplace communication. 2. Understanding workplace culture. 3. Reading technical information. 4. Addressing audiences. 5. Collaborating in workplace communication. Part II: MANAGING CRITICAL PROCESSES. 6. Managing effective writing and production processes. 7. Locating and using information. 8. Revising and editing. 9. Ensuring usability. Part III: SHAPING INFORMATION. 10. Organizing information. 11. Designing information. 12. Using visual forms. 13. Designing and using electronic media. Part IV: APPLYING STRATEGIES. 14. Creating definitions. 15. Creating technical descriptions. 16. Explaining processes and procedures. Part V: PREPARING PROFESSIONAL COMMUNICATION. 17. Engaging in oral interaction. 18. Preparing correspondence. 19. Preparing proposals. 20. Preparing reports. 21. Preparing instructions and manuals.
Responsibility: Rebecca E. Burnett.

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Preface. Introduction to Students. Introduction to Instructors. Acknowledgments. Brief Contents. Detailed Contents. Part I: COMMUNICATING IN THE WORKPLACE. 1. Characterizing workplace communication. Read more...

 
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