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Ten questions about human error : a new view of human factors and system safety

Author: Sidney Dekker
Publisher: Mahwah, N.J. : Lawrence Erlbaum, 2005.
Series: Human factors in transportation.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. It is one installment in a larger transformation that has begun to identify both deep-rooted constraints and new leverage points of views of human factors  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Dekker, Sidney.
Ten questions about human error.
Mahwah, N.J. : Lawrence Erlbaum, 2005
(OCoLC)56875124
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sidney Dekker
ISBN: 1410612066 9781410612069
OCLC Number: 57493472
Description: 1 online resource (xix, 219 pages) : illustrations.
Contents: 1. Was it mechanical failure or human error? --
2. Why do safe systems fail? --
3. Why are doctors more dangerous than gun owners? --
4. Don't errors exist? --
5. If you lose situation awareness, what replaces it? --
6. Why do operators become complacent? --
7. Why don't they follow the procedures? --
8. Can we automate human error out of the system? --
9. Will the system be safe? --
10. Should we hold people accountable for their mistakes?
Series Title: Human factors in transportation.
Responsibility: Sidney W.A. Dekker.
More information:

Abstract:

"Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. It is one installment in a larger transformation that has begun to identify both deep-rooted constraints and new leverage points of views of human factors and system safety." "Thus, the ten questions about human error are not just questions about human error as a phenomenon, but also about the nature of the disciplines of human factors and system safety and where they stand today. In asking these questions and sketching the answers to them, this book attempts to show where current thinking is limited, and how current vocabulary, models, ideas, and notions might actually inhibit progress." "This volume looks critically at the answers human factors would typically provide and compares/contrasts them with current research insights. Each chapter provides directions for new ideas and models that could perhaps better cope with the complexity of the problems facing human error today."

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