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Thinking for a living : how to get better performance and results from knowledge workers.

Author: Thomas H Davenport
Publisher: Boston, MA : Harvard Business School Press, 2005.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Based on research involving over one hundred companies and more than six hundred knowledge workers, Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy, and so they require different management techniques to improve their performance and productivity. The book provides an overview of how this new workforce thinks, how they  Read more...
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Genre/Form: Guide (Descripteur de forme)
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Thomas H Davenport
ISBN: 1591394236 9781591394235
OCLC Number: 423508387
Contents: What's a knowledge worker, anyway?--How knowledge workers differ, and the difference it makes--Interventions, measures, and experiments in knowledge work--Knowledge work processes--Organizational technology for knowledge workers--Getting personal : developing individual knowledge worker capabilities--Investing in knowledge workers' networks and learning--The physical work environment and knowledge worker performance--Managing knowledge workers.
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Abstract:

Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. This book provides insights into how knowledge workers think, how they accomplish  Read more...

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