Tongue fu! (Book, 1996) [WorldCat.org]
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Tongue fu!
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Tongue fu!

Author: Sam Horn
Publisher: New York : St. Martin's Press, 1996.
Edition/Format:   Print book : English : 1st edView all editions and formats
Summary:
"Tongue Fu!" is a handbook for verbal self-defense that provides dozens of real-life, constructive alternatives to giving a tongue lashing or to being tongue-tied.
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Details

Document Type: Book
All Authors / Contributors: Sam Horn
ISBN: 0312140541 9780312140540 9780312152277 0312152272
OCLC Number: 33161945
Description: xvii, 236 pages ; 22 cm
Contents: Pt. I. Respond rather than react --
Fast-forward through frustration --
Handle hassles with fun fu! --
Talk people though their troubles --
End complaints instantly --
Gracefully exit arguments --
Name the game --
Tongue glue --
What to say when you don't know what to say --
Find solutions, not fault --
pt. II. Words to lose, words to use --
Acknowledge, don't argue --
Become a coach, not a critic --
Turn orders into requests --
Clear away the "can't because" barrier --
Become problem free --
Avoid going to extremes --
pt. III. Turn conflicts into cooperation --
Listen up! --
Rules for unruly behavior --
Defuse disputes --
Approach with an open mind --
Share control --
pt. IV. Get more of what you want, need, and deserve --
Choose your battles --
Say no --
Terminate tactfully --
Act and feel confident --
Five principles of persuasion --
Break free from bullies --
Give people a fresh start --
Take charge of your emotions! --
Maintain a positive perspective --
Ki 'em with kindness --
Epilogue : Turn intentions into actions.
Responsibility: Sam Horn.

Abstract:

"Tongue Fu!" is a handbook for verbal self-defense that provides dozens of real-life, constructive alternatives to giving a tongue lashing or to being tongue-tied.

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