Toxic nursing : managing bullying, bad attitudes, and total turmoil (Book, 2013) [WorldCat.org]
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Toxic nursing : managing bullying, bad attitudes, and total turmoil

Author: Cheryl Dellasega; Rebecca L Volpe; Sigma Theta Tau International,
Publisher: Indianapolis, IN : Sigma Theta Tau International, [2013]
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"Nurse Managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational aggression or covert bullying), cynicism (negative work attitudes), and calamity (drama and overt antagonism). This book offers numerous concrete strategies for common employee challenges that nurse supervisors face." --  Read more...
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Details

Document Type: Book
All Authors / Contributors: Cheryl Dellasega; Rebecca L Volpe; Sigma Theta Tau International,
ISBN: 9781937554422 1937554422
OCLC Number: 828715848
Description: xviii, 344 pages ; 22 cm
Contents: The newbie : mistreatment of new nurses --
The know-it-all/criticism queen --
Gossip and trash talk --
Cliques, campaigns, and high-school drama --
Incivility --
Competition and credit --
Personal issues and downtime behavior --
The murse --
Better than you --
Generations at work --
Minimizing the value of colleagues --
Politics and CYA --
Nurse managers as the problem --
Patients as victims --
On the battlefield : nurses under attack --
Toxic culture/environment --
Conclusions --
Is your management style causing conflict? --
Conflict case scenario --
Organizational cynicism self-assessment --
When it's time to seek outside counsel.
Responsibility: Cheryl Dellasega and Rebecca L. Volpe.

Abstract:

"Nurse Managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational aggression or covert bullying), cynicism (negative work attitudes), and calamity (drama and overt antagonism). This book offers numerous concrete strategies for common employee challenges that nurse supervisors face." -- Publisher.

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