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TQC : total quality control, the Australian experience

Author: John Sprouster
Publisher: Cammeray : Horwitz Grahame ; Melbourne, Australia : Distributed by Gordon & Gotch, 1984.
Series: Castle books
Edition/Format:   Print book : EnglishView all editions and formats
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Additional Physical Format: Online version:
Sprouster, John.
TQC.
Cammeray : Horwitz Grahame ; Melbourne, Australia : Distributed by Gordon & Gotch, 1984
(OCoLC)647545306
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: John Sprouster
ISBN: 0725517700 9780725517700
OCLC Number: 12161623
Description: 232 pages : illustrations ; 22 cm
Contents: Machine derived contents note: Section I --
The Principles & Practice of TQ 9 --
1. At the Crossroads 11 --
2. Australia for Quality 17 --
3. What is the Quality in TQC? 25 --
4 The Japanese Response 29 --
5. Controlling the System 43 --
6 The Tools of TQC 55 --
7 New Management Responsibilities. 77 --
8 The Effect on Human Resources 83 --
Useful Quotations 91 --
Section II --
Australian Case Studies on TQC 93 --
introduction 95 --
Ford Motor Company --
On the Right Track 97 --
Nashua --
TQC In A Manufacturing Environment 129 --
Price Waterhouse --
The Accountants' Experience 143 --
Fibre Containers --
The Japanese Connection 153 --
Nashua --
TQC Applied To Field Technical Service 161 --
Kodak --
The Quality Commitment 1 75 --
Australian Newsprint Mills --
The Management Choice 187 --
Nashua --
TQC Applied To Inventory Control 191 --
Ajax Fasteners --
A Rethink Of raditional Views 205 --
Nashua --
TQC Applied To Debtors 213 --
Grant & Wallace --
You And Your Company --
Where To Begin 227.
Series Title: Castle books
Responsibility: John Sprouster.
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<http:\/\/experiment.worldcat.org\/entity\/work\/data\/4449155#Place\/melbourne_australia<\/a>> # Melbourne, Australia<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Place<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Melbourne, Australia<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
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<http:\/\/viaf.org\/viaf\/50655097<\/a>> # John Sprouster<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Person<\/a> ;\u00A0\u00A0\u00A0\nschema:familyName<\/a> \"Sprouster<\/span>\" ;\u00A0\u00A0\u00A0\nschema:givenName<\/a> \"John<\/span>\" ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"John Sprouster<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/worldcat.org\/isbn\/9780725517700<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:ProductModel<\/a> ;\u00A0\u00A0\u00A0\nschema:isbn<\/a> \"0725517700<\/span>\" ;\u00A0\u00A0\u00A0\nschema:isbn<\/a> \"9780725517700<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
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Content-negotiable representations<\/p>\n