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Tragic design the Impact of bad product design and how to fix it

Author: Jonathan Shariat; Cynthia Savard Saucier
Publisher: Beijing Boston Farnharm Sebastopol Tokyo O'Reilly Media 2017
Edition/Format:   Print book : English : First editionView all editions and formats
Summary:
Introduction. The Interface that Killed Jenny -- The Role and Responsibilities of Designers -- Design Can Kill. Stupid Errors Versus Stupid Users -- Case Study 1: Therac-25 -- Case Study 2: Ferry Crash in New York City -- Case Study 3: Ford Pinto -- Case Study 4: Flight 148 -- Alternatives to Modes -- Fault Tree Analysis -- Design Can Anger. Why Should You Care About Emotions? -- Characteristics of Impolite  Read more...
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Additional Physical Format: Erscheint auch als:
Online-Ausgabe, E-Book
Document Type: Book
All Authors / Contributors: Jonathan Shariat; Cynthia Savard Saucier
ISBN: 9781491923610 149192361X
OCLC Number: 1031303909
Description: 200 Seiten Breite 150 mm, Höhe 250 mm
Responsibility: Jonathan Shariat and Cynthia Savard Saucier

Abstract:

Introduction. The Interface that Killed Jenny -- The Role and Responsibilities of Designers -- Design Can Kill. Stupid Errors Versus Stupid Users -- Case Study 1: Therac-25 -- Case Study 2: Ferry Crash in New York City -- Case Study 3: Ford Pinto -- Case Study 4: Flight 148 -- Alternatives to Modes -- Fault Tree Analysis -- Design Can Anger. Why Should You Care About Emotions? -- Characteristics of Impolite Technologies -- Dark Patterns -- Design Can Sadden. The "Dribbblelisation" of Our Users -- Inadvertent Cruelty -- Self-Blame and Humiliation -- "Power User" Features -- Allowing for Abuse -- How to Prevent Causing Sadness -- Design Can Exclude. Accessibility -- Diversity, Inclusive Design, Design for All -- Tools and Techniques. Gather as Much Data as You Can -- Learn to Recognize Emotions -- What We Can Do -- What We All Can Do -- What Designers Can Do -- They Are Doing Good. Physical Good -- Emotional Good -- Inclusion -- Justice -- What Will You Do? -- Companies, Products, and Links -- Index

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