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The Transformation of Work in Welfare State Organizations : New Public Management and the Institutional Diffusion of Ideas.

Author: Frank Sowa; Ronald Staples; Stefan Zapfel
Publisher: Milton : Routledge, 2018.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as a paradigm, which not only shapes the decision-making process in bureaucratic organizations but also affects the practice of individuals (citizens). Public administrations have been expected to transform from traditional bureaucratic organizations into modern managerial service  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Sowa, Frank.
Transformation of Work in Welfare State Organizations : New Public Management and the Institutional Diffusion of Ideas.
Milton : Routledge, ©2018
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Frank Sowa; Ronald Staples; Stefan Zapfel
ISBN: 9781351619950 1351619950 9781351619943 1351619942 9781351619936 1351619934 9781315111742 1315111748
OCLC Number: 1032714313
Description: 1 online resource (277 pages)
Contents: Cover; Half Page; Title Page; Copyright Page; Contents; List of figures; List of tables; List of contributors; Acknowledgements; Introduction: The transformation of work in welfare state organisations; 1 Managerial control of public sector IT professionals via IT systems; 2 Performance targets as negotiation devices --
accounting management in French job centres; 3 Labour market experts and their professional practices technologies of self-control of job placement professionals; 4 Managerial doctors: Professionalism, managerialism and health reforms in Portugal. 5 Accountability requirements for social work professionals: Ensuring the quality of discretionary practice6 Critical perspectives on accounting, audit and accountability in public services: a study of performance management in UK local museums; 7 Doing meaning in work under conditions of new public management? Findings from the medical care sector and social work; 8 Marketing without moralising: Service orientation and employer relations in the Swiss disability insurance; 9 Collective mobilization among welfare professionals in Sweden --
the politicisation of caring. 10 Street level bureaucracy under pressure: Job insecurity, business logic and challenging users11 New managerialism as an organisational form of neoliberalism; 12 Framing work injury/sickness in a changing welfare state --
naming and blaming; 13 Comply or defy? Managing the inclusion of disabled people in the Netherlands; Index.

Abstract:

"How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as a paradigm, which not only shapes the decision-making process in bureaucratic organizations but also affects the practice of individuals (citizens). Public administrations have been expected to transform from traditional bureaucratic organizations into modern managerial service providers by adopting a business model that requires the efficient and effective use of resources. The introduction of managerial practices, controlling and accounting systems, management by objectives, computerization, service orientation, increased outsourcing, competitive structures and decentralized responsibility are typical of efforts to increase efficiency. These developments have been accompanied by the abolition of civil service systems and fewer secure jobs in public administrations. This book provides a sociological understanding of how public administrations deal with this transformation, how people's role as public servants is affected, and what kind of strategies emerge either to meet these new organizational requirements or to circumvent them. It shows how hybrid arrangements of public services are created between the public and the private sphere that lead to conflicts of interest between private strategies and public tasks as well as to increasingly homogeneous social welfare provision across Europe."--

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