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The trust crisis in healthcare : causes, consequences, and cures

Author: David A Shore
Publisher: Oxford ; New York : Oxford University Press, 2007.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Trust crisis in healthcare.
Oxford ; New York : Oxford University Press, 2007
(DLC) 2005037264
Material Type: Document
Document Type: Book, Computer File
All Authors / Contributors: David A Shore
OCLC Number: 938481591
Description: 1 online resource (xxv, 209 p.) : illustrations
Contents: The (sorry) state of trust in the American healthcare enterprise / David A. Shore --
Why Americans don't trust the government and don't trust healthcare / Robert J. Blendon --
Skeptical patients: performance, social capital, and culture / Pippa Norris --
Building quality in the healthcare environment / Donald M. Berwick --
Medical errors and patient safety / Lucian L. Leape --
Assessing quality: today's data and a research agenda / Christine G. Williams --
Patients' trust in their doctors: are we losing ground? / Dana Gelb Safran --
Healthcare research: can patients trust physician scientists? / Greg Koski --
Medical education: teaching doctors to be trustworthy / Jordan J. Cohen --
Trustworthy information: medical journals and the Internet / George D. Lundberg --
Trustworthy information: the role of the media / Trudy Lieberman --
Confusion at the table: can we trust that our food is healthy? / Walter C. Willett --
Trust in vaccines / Marie C. McCormick --
Trust in the trenches: developing the patient-physician dyad in medical genetics / Susan P. Pauker --
Gaining competitive advantage in the healthcare marketplace by building trust / David A. Shore --
The changing relationship between health plans and their members / Charles M. Cutler --
Building trust in a healthcare system / Michael J. Dowling --
Building trust in the clinician's office and at the bedside / Richard Toran and Howard King --
Conclusion: trust in healthcare, trust in society / Marc J. Roberts.
Responsibility: edited by David A. Shore.
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