skip to content
The tyranny of metrics Preview this item
ClosePreview this item
Checking...

The tyranny of metrics

Author: Jerry Z Muller
Publisher: Princeton : Princeton University Press, [2018] ©2018
Series: Book collections on Project MUSE.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"How the obsession with quantifying human performance threatens our schools, medical care, businesses, and government Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring  Read more...
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
Muller, Jerry Z., 1954-
Tyranny of metrics.
Princeton : Princeton University Press, [2018]
(DLC) 2017023428
(OCoLC)1005121833
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jerry Z Muller
ISBN: 9781400889433 140088943X 9780691191263 0691191263
OCLC Number: 1014329119
Description: 1 online resource (ix, 220 pages)
Contents: The argument in a nutshell --
Recurring flaws --
The origins of measuring and paying for performance --
Why metrics became so popular --
Principals, agents, and motivation --
Philosophical critiques --
Colleges and universities --
Schools --
Medicine --
Policing --
The military --
Business and finance --
Philanthropy and foreign aid --
Excursus --
When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage --
Unintended but predictable negative consequences --
When and how to use metrics: a checklist.
Series Title: Book collections on Project MUSE.
Responsibility: Jerry Z. Muller.

Abstract:

"How the obsession with quantifying human performance threatens our schools, medical care, businesses, and government Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metricsis an essential corrective to a rarely questioned trend that increasingly affects us all." --

Reviews

Editorial reviews

Publisher Synopsis

"A timely and important critique of the pervasive tendency to define success in terms of quantifying human performance, accountability and transparency, a trend that has invaded every profession." * Read more...

 
User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/1014329119> # The tyranny of metrics
    a schema:CreativeWork, schema:MediaObject, schema:Book ;
    library:oclcnum "1014329119" ;
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/nju> ;
    rdfs:comment "Warning: This malformed URI has been treated as a string - 'https://img1.od-cdn.com/ImageType-100/1980-1/{C9B3BA6D-F8EE-411B-9641-C3F2BC6B583A}Img100.jpg'" ;
    schema:about <http://experiment.worldcat.org/entity/work/data/4662390733#Topic/business_&_economics_industrial_management> ; # BUSINESS & ECONOMICS--Industrial Management
    schema:about <http://experiment.worldcat.org/entity/work/data/4662390733#Topic/organizational_effectiveness_measurement> ; # Organizational effectiveness--Measurement
    schema:about <http://experiment.worldcat.org/entity/work/data/4662390733#Topic/performance_standards> ; # Performance standards
    schema:about <http://dewey.info/class/658.4013/e23/> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/4662390733#Topic/performance_evaluation> ; # Performance--Evaluation
    schema:about <http://experiment.worldcat.org/entity/work/data/4662390733#Topic/business_&_economics_management> ; # BUSINESS & ECONOMICS / Management
    schema:about <http://experiment.worldcat.org/entity/work/data/4662390733#Topic/business_&_economics_management_science> ; # BUSINESS & ECONOMICS--Management Science
    schema:about <http://experiment.worldcat.org/entity/work/data/4662390733#Topic/business_&_economics_organizational_behavior> ; # BUSINESS & ECONOMICS--Organizational Behavior
    schema:author <http://experiment.worldcat.org/entity/work/data/4662390733#Person/muller_jerry_z_1954> ; # Jerry Z. Muller
    schema:bookFormat schema:EBook ;
    schema:datePublished "2018" ;
    schema:description "The argument in a nutshell -- Recurring flaws -- The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- Excursus -- When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage -- Unintended but predictable negative consequences -- When and how to use metrics: a checklist."@en ;
    schema:description ""How the obsession with quantifying human performance threatens our schools, medical care, businesses, and government Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metricsis an essential corrective to a rarely questioned trend that increasingly affects us all." --"@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/4662390733> ;
    schema:genre "Electronic books"@en ;
    schema:inLanguage "en" ;
    schema:isPartOf <http://experiment.worldcat.org/entity/work/data/4662390733#Series/book_collections_on_project_muse> ; # Book collections on Project MUSE.
    schema:isSimilarTo <http://www.worldcat.org/oclc/1005121833> ;
    schema:name "The tyranny of metrics"@en ;
    schema:productID "1014329119" ;
    schema:url <http://public.ebookcentral.proquest.com/choice/publicfullrecord.aspx?p=5214923> ;
    schema:url <https://muse.jhu.edu/book/65195/> ;
    schema:url <http://www.jstor.org/stable/10.2307/j.ctvc77h85> ;
    schema:url <https://ezproxy.library.dal.ca/login?url=http://public.ebookcentral.proquest.com/choice/publicfullrecord.aspx?p=5214923> ;
    schema:url <https://doi.org/10.23943/9781400889433> ;
    schema:url <http://www.myilibrary.com?id=1054781> ;
    schema:url <https://samples.overdrive.com/?crid=c9b3ba6d-f8ee-411b-9641-c3f2bc6b583a&.epub-sample.overdrive.com> ;
    schema:url <https://www.overdrive.com/search?q=C9B3BA6D-F8EE-411B-9641-C3F2BC6B583A> ;
    schema:url "https://img1.od-cdn.com/ImageType-100/1980-1/{C9B3BA6D-F8EE-411B-9641-C3F2BC6B583A}Img100.jpg" ;
    schema:url <http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1628415> ;
    schema:url <https://www.degruyter.com/doc/cover/9781400889433.jpg> ;
    schema:url <http://public.ebookcentral.proquest.com/choice/publicfullrecord.aspx?p=5214923&query=tyranny+of+metrics> ;
    schema:url <http://www.vlebooks.com/vleweb/product/openreader?id=none&isbn=9781400889433> ;
    schema:workExample <http://worldcat.org/isbn/9781400889433> ;
    schema:workExample <http://worldcat.org/isbn/9780691191263> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/1014329119> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/4662390733#Person/muller_jerry_z_1954> # Jerry Z. Muller
    a schema:Person ;
    schema:birthDate "1954" ;
    schema:familyName "Muller" ;
    schema:givenName "Jerry Z." ;
    schema:name "Jerry Z. Muller" ;
    .

<http://experiment.worldcat.org/entity/work/data/4662390733#Series/book_collections_on_project_muse> # Book collections on Project MUSE.
    a bgn:PublicationSeries ;
    schema:hasPart <http://www.worldcat.org/oclc/1014329119> ; # The tyranny of metrics
    schema:name "Book collections on Project MUSE." ;
    .

<http://experiment.worldcat.org/entity/work/data/4662390733#Topic/business_&_economics_industrial_management> # BUSINESS & ECONOMICS--Industrial Management
    a schema:Intangible ;
    schema:name "BUSINESS & ECONOMICS--Industrial Management"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/4662390733#Topic/business_&_economics_management> # BUSINESS & ECONOMICS / Management
    a schema:Intangible ;
    schema:name "BUSINESS & ECONOMICS / Management"@en ;
    schema:name "BUSINESS & ECONOMICS--Management"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/4662390733#Topic/business_&_economics_management_science> # BUSINESS & ECONOMICS--Management Science
    a schema:Intangible ;
    schema:name "BUSINESS & ECONOMICS--Management Science"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/4662390733#Topic/business_&_economics_organizational_behavior> # BUSINESS & ECONOMICS--Organizational Behavior
    a schema:Intangible ;
    schema:name "BUSINESS & ECONOMICS--Organizational Behavior"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/4662390733#Topic/organizational_effectiveness_measurement> # Organizational effectiveness--Measurement
    a schema:Intangible ;
    schema:name "Organizational effectiveness--Measurement"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/4662390733#Topic/performance_evaluation> # Performance--Evaluation
    a schema:Intangible ;
    schema:name "Performance--Evaluation"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/4662390733#Topic/performance_standards> # Performance standards
    a schema:Intangible ;
    schema:name "Performance standards"@en ;
    .

<http://worldcat.org/isbn/9780691191263>
    a schema:ProductModel ;
    schema:isbn "0691191263" ;
    schema:isbn "9780691191263" ;
    .

<http://worldcat.org/isbn/9781400889433>
    a schema:ProductModel ;
    schema:isbn "140088943X" ;
    schema:isbn "9781400889433" ;
    .

<http://www.worldcat.org/oclc/1005121833>
    a schema:CreativeWork ;
    rdfs:label "Tyranny of metrics." ;
    schema:description "Print version:" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/1014329119> ; # The tyranny of metrics
    .

<https://muse.jhu.edu/book/65195/>
    rdfs:comment "Full text available:" ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.