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Understanding and using health experiences : improving patient care

Author: Sue Ziebland; Angela Coulter; Joseph D Calabrese
Publisher: Oxford : Oxford University Press, 2013.
Edition/Format:  eBook : Document : English : 1st edView all editions and formats
Summary:
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.
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Genre/Form: Electronic book
Fulltext
Internet Resources
Additional Physical Format: Print version:
Understanding and using health experiences.
Oxford : Oxford University Press, 2013
(OCoLC)823380550
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sue Ziebland; Angela Coulter; Joseph D Calabrese
ISBN: 0191748587 9780191748585
OCLC Number: 847125459
Description: 1 online resource (x, 169 pages) : illustrations
Contents: Understanding the experience of illness and treatment --
Ethnographic approaches to health experiences research --
Observing interactions as an approach to understanding patients' experiences --
Narrative Interviewing --
Using focus groups to understand experiences of health and illness --
Story-gathering : collecting and analysing spontaneously-shared stories as research data --
Patient reported outcomes --
Patient experience surveys --
Using the internet as a source of information about patients' experiences --
Systematic review and synthesis of qualitative research --
Harnessing patients' awareness of adverse reactions to the drugs they take --
Engagement and inclusivity in researching patients' experiences --
Participatory action research : using experience-based co-design to improve the quality of healthcare services --
Understanding and using health experiences : the policy landscape.
Responsibility: edited by Sue Ziebland [and others].

Abstract:

Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can  Read more...

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Anybody who works in the NHS and is interested in how they can improve the care they provide for their patients, should read this book. It is also essential reading for anybody planning a project in Read more...

 
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Primary Entity<\/h3>\n
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