skip to content
Understanding and using health experiences : improving patient care Preview this item
ClosePreview this item
Checking...

Understanding and using health experiences : improving patient care

Author: Sue Ziebland; Angela Coulter; Joseph D Calabrese
Publisher: Oxford : Oxford University Press, 2013.
Edition/Format:   eBook : Document : English : 1st edView all editions and formats
Summary:
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Electronic book
Fulltext
Internet Resources
Additional Physical Format: Print version:
Understanding and using health experiences.
Oxford : Oxford University Press, 2013
(OCoLC)823380550
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sue Ziebland; Angela Coulter; Joseph D Calabrese
ISBN: 0191748587 9780191748585
OCLC Number: 847125459
Description: 1 online resource (x, 169 pages) : illustrations
Contents: Understanding the experience of illness and treatment --
Ethnographic approaches to health experiences research --
Observing interactions as an approach to understanding patients' experiences --
Narrative Interviewing --
Using focus groups to understand experiences of health and illness --
Story-gathering : collecting and analysing spontaneously-shared stories as research data --
Patient reported outcomes --
Patient experience surveys --
Using the internet as a source of information about patients' experiences --
Systematic review and synthesis of qualitative research --
Harnessing patients' awareness of adverse reactions to the drugs they take --
Engagement and inclusivity in researching patients' experiences --
Participatory action research : using experience-based co-design to improve the quality of healthcare services --
Understanding and using health experiences : the policy landscape.
Responsibility: edited by Sue Ziebland [and others].

Abstract:

Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can  Read more...

Reviews

Editorial reviews

Publisher Synopsis

Anybody who works in the NHS and is interested in how they can improve the care they provide for their patients, should read this book. It is also essential reading for anybody planning a project in Read more...

 
User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


\n\n

Primary Entity<\/h3>\n
<http:\/\/www.worldcat.org\/oclc\/847125459<\/a>> # Understanding and using health experiences : improving patient care<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:CreativeWork<\/a>, schema:Book<\/a>, schema:MediaObject<\/a> ;\u00A0\u00A0\u00A0\nlibrary:oclcnum<\/a> \"847125459<\/span>\" ;\u00A0\u00A0\u00A0\nlibrary:placeOfPublication<\/a> <http:\/\/id.loc.gov\/vocabulary\/countries\/enk<\/a>> ;\u00A0\u00A0\u00A0\nlibrary:placeOfPublication<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Place\/oxford<\/a>> ; # Oxford<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/health_care_surveys_methods<\/a>> ; # Health Care Surveys--methods<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/patient_satisfaction<\/a>> ; # Patient Satisfaction<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/physician_and_patient_research_methodology<\/a>> ; # Physician and patient--Research--Methodology<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/patient_satisfaction_research_methodology<\/a>> ; # Patient satisfaction--Research--Methodology<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/quality_assurance_health_care_methods<\/a>> ; # Quality Assurance, Health Care--methods<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/patient_acceptance_of_health_care<\/a>> ; # Patient Acceptance of Health Care<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/dewey.info\/class\/362.1068\/e23\/<\/a>> ;\u00A0\u00A0\u00A0\nschema:bookEdition<\/a> \"1st ed.<\/span>\" ;\u00A0\u00A0\u00A0\nschema:bookFormat<\/a> schema:EBook<\/a> ;\u00A0\u00A0\u00A0\nschema:contributor<\/a> <http:\/\/viaf.org\/viaf\/302130812<\/a>> ; # Sue Ziebland<\/span>\n\u00A0\u00A0\u00A0\nschema:datePublished<\/a> \"2013<\/span>\" ;\u00A0\u00A0\u00A0\nschema:description<\/a> \"Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people\'s experience of health and healthcare can be recorded, analysed and therefore improved.<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\nschema:description<\/a> \"Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients\' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients\' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients\' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients\' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\nschema:editor<\/a> <http:\/\/viaf.org\/viaf\/13974163<\/a>> ; # Angela Coulter<\/span>\n\u00A0\u00A0\u00A0\nschema:editor<\/a> <http:\/\/viaf.org\/viaf\/266719309<\/a>> ; # Joseph D. Calabrese<\/span>\n\u00A0\u00A0\u00A0\nschema:exampleOfWork<\/a> <http:\/\/worldcat.org\/entity\/work\/id\/1357092553<\/a>> ;\u00A0\u00A0\u00A0\nschema:genre<\/a> \"Electronic book<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\nschema:genre<\/a> \"Internet Resources<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\nschema:genre<\/a> \"Fulltext<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\nschema:inLanguage<\/a> \"en<\/span>\" ;\u00A0\u00A0\u00A0\nschema:isSimilarTo<\/a> <http:\/\/www.worldcat.org\/oclc\/823380550<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Understanding and using health experiences : improving patient care<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\nschema:productID<\/a> \"847125459<\/span>\" ;\u00A0\u00A0\u00A0\nschema:publication<\/a> <http:\/\/www.worldcat.org\/title\/-\/oclc\/847125459#PublicationEvent\/oxford_oxford_university_press_2013<\/a>> ;\u00A0\u00A0\u00A0\nschema:publisher<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Agent\/oxford_university_press<\/a>> ; # Oxford University Press<\/span>\n\u00A0\u00A0\u00A0\nschema:url<\/a> <http:\/\/public.ebookcentral.proquest.com\/choice\/publicfullrecord.aspx?p=5891542<\/a>> ;\u00A0\u00A0\u00A0\nschema:url<\/a> <http:\/\/www.oxfordscholarship.com\/view\/10.1093\/acprof:oso\/9780199665372.001.0001\/acprof-9780199665372<\/a>> ;\u00A0\u00A0\u00A0\nschema:url<\/a> <http:\/\/VH7QX3XE2P.search.serialssolutions.com\/?V=1.0&L=VH7QX3XE2P&S=JCs&C=TC0001004734&T=marc&tab=BOOKS<\/a>> ;\u00A0\u00A0\u00A0\nschema:url<\/a> <http:\/\/libproxy.uwyo.edu\/login\/?url=http:\/\/dx.doi.org\/10.1093\/acprof:oso\/9780199665372.001.0001<\/a>> ;\u00A0\u00A0\u00A0\nschema:url<\/a> <http:\/\/www.library.yorku.ca\/e\/resolver\/id\/2816788<\/a>> ;\u00A0\u00A0\u00A0\nschema:url<\/a> <http:\/\/dx.doi.org\/10.1093\/acprof:oso\/9780199665372.001.0001<\/a>> ;\u00A0\u00A0\u00A0\nschema:url<\/a> <http:\/\/ezproxy.lib.ucalgary.ca\/login?url=http:\/\/dx.doi.org\/10.1093\/acprof:oso\/9780199665372.001.0001<\/a>> ;\u00A0\u00A0\u00A0\nschema:workExample<\/a> <http:\/\/worldcat.org\/isbn\/9780191748585<\/a>> ;\u00A0\u00A0\u00A0\nwdrs:describedby<\/a> <http:\/\/www.worldcat.org\/title\/-\/oclc\/847125459<\/a>> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n\n

Related Entities<\/h3>\n
<http:\/\/dewey.info\/class\/362.1068\/e23\/<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Agent\/oxford_university_press<\/a>> # Oxford University Press<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nbgn:Agent<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Oxford University Press<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Place\/oxford<\/a>> # Oxford<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Place<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Oxford<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/health_care_surveys_methods<\/a>> # Health Care Surveys--methods<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Health Care Surveys--methods<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/patient_acceptance_of_health_care<\/a>> # Patient Acceptance of Health Care<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Patient Acceptance of Health Care<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/patient_satisfaction<\/a>> # Patient Satisfaction<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Patient Satisfaction<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/patient_satisfaction_research_methodology<\/a>> # Patient satisfaction--Research--Methodology<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:hasPart<\/a> <http:\/\/id.loc.gov\/authorities\/subjects\/sh85098708<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Patient satisfaction--Research--Methodology<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/physician_and_patient_research_methodology<\/a>> # Physician and patient--Research--Methodology<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:hasPart<\/a> <http:\/\/id.loc.gov\/authorities\/subjects\/sh85101608<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Physician and patient--Research--Methodology<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Topic\/quality_assurance_health_care_methods<\/a>> # Quality Assurance, Health Care--methods<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Quality Assurance, Health Care--methods<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/ezproxy.lib.ucalgary.ca\/login?url=http:\/\/dx.doi.org\/10.1093\/acprof:oso\/9780199665372.001.0001<\/a>>\u00A0\u00A0\u00A0\nrdfs:comment<\/a> \"Full text online.<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/id.loc.gov\/vocabulary\/countries\/enk<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:Place<\/a> ;\u00A0\u00A0\u00A0\ndcterms:identifier<\/a> \"enk<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/libproxy.uwyo.edu\/login\/?url=http:\/\/dx.doi.org\/10.1093\/acprof:oso\/9780199665372.001.0001<\/a>>\u00A0\u00A0\u00A0\nrdfs:comment<\/a> \"View full text.<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/public.ebookcentral.proquest.com\/choice\/publicfullrecord.aspx?p=5891542<\/a>>\u00A0\u00A0\u00A0\nrdfs:comment<\/a> \"Click here to view book<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/VH7QX3XE2P.search.serialssolutions.com\/?V=1.0&L=VH7QX3XE2P&S=JCs&C=TC0001004734&T=marc&tab=BOOKS<\/a>>\u00A0\u00A0\u00A0\nrdfs:comment<\/a> \"VIEW FULL TEXT<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/viaf.org\/viaf\/13974163<\/a>> # Angela Coulter<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Person<\/a> ;\u00A0\u00A0\u00A0\nschema:familyName<\/a> \"Coulter<\/span>\" ;\u00A0\u00A0\u00A0\nschema:givenName<\/a> \"Angela<\/span>\" ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Angela Coulter<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/viaf.org\/viaf\/266719309<\/a>> # Joseph D. Calabrese<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Person<\/a> ;\u00A0\u00A0\u00A0\nschema:familyName<\/a> \"Calabrese<\/span>\" ;\u00A0\u00A0\u00A0\nschema:givenName<\/a> \"Joseph D.<\/span>\" ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Joseph D. Calabrese<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/viaf.org\/viaf\/302130812<\/a>> # Sue Ziebland<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Person<\/a> ;\u00A0\u00A0\u00A0\nschema:familyName<\/a> \"Ziebland<\/span>\" ;\u00A0\u00A0\u00A0\nschema:givenName<\/a> \"Sue<\/span>\" ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Sue Ziebland<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/worldcat.org\/isbn\/9780191748585<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:ProductModel<\/a> ;\u00A0\u00A0\u00A0\nschema:isbn<\/a> \"0191748587<\/span>\" ;\u00A0\u00A0\u00A0\nschema:isbn<\/a> \"9780191748585<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/www.oxfordscholarship.com\/view\/10.1093\/acprof:oso\/9780199665372.001.0001\/acprof-9780199665372<\/a>>\u00A0\u00A0\u00A0\nrdfs:comment<\/a> \"Oxford Scholarship Online (Public Health and Epidemiology)<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/www.worldcat.org\/oclc\/823380550<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:CreativeWork<\/a> ;\u00A0\u00A0\u00A0\nrdfs:label<\/a> \"Understanding and using health experiences.<\/span>\" ;\u00A0\u00A0\u00A0\nschema:description<\/a> \"Print version:<\/span>\" ;\u00A0\u00A0\u00A0\nschema:isSimilarTo<\/a> <http:\/\/www.worldcat.org\/oclc\/847125459<\/a>> ; # Understanding and using health experiences : improving patient care<\/span>\n\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/www.worldcat.org\/title\/-\/oclc\/847125459<\/a>>\u00A0\u00A0\u00A0\u00A0a \ngenont:InformationResource<\/a>, genont:ContentTypeGenericResource<\/a> ;\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/www.worldcat.org\/oclc\/847125459<\/a>> ; # Understanding and using health experiences : improving patient care<\/span>\n\u00A0\u00A0\u00A0\nschema:dateModified<\/a> \"2020-02-07<\/span>\" ;\u00A0\u00A0\u00A0\nvoid:inDataset<\/a> <http:\/\/purl.oclc.org\/dataset\/WorldCat<\/a>> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/www.worldcat.org\/title\/-\/oclc\/847125459#PublicationEvent\/oxford_oxford_university_press_2013<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:PublicationEvent<\/a> ;\u00A0\u00A0\u00A0\nschema:location<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Place\/oxford<\/a>> ; # Oxford<\/span>\n\u00A0\u00A0\u00A0\nschema:organizer<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/1357092553#Agent\/oxford_university_press<\/a>> ; # Oxford University Press<\/span>\n\u00A0\u00A0\u00A0\nschema:startDate<\/a> \"2013<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n\n

Content-negotiable representations<\/p>\n