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Virtual voice assistants

Author: Win Shih; Erin Rivero
Publisher: Chicago, IL : ALA TechSource, May/June 2020. ©2020
Series: Library technology reports, v. 56, no. 4.
Edition/Format:   Print book : English
Summary:
With the rapid advancement of voice technology, smart speaker devices have penetrated many US households and businesses. Voice assistants, such as Amazon's Alexa, Apple's Siri, and Google Assistant, are embedded in a slew of consumer products and IoTs. Digital assistants act as intelligent agents interacting with user voices, responding with answers and support. This report first provides an overview of the  Read more...
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Document Type: Book
All Authors / Contributors: Win Shih; Erin Rivero
ISBN: 9780838946756 0838946755
OCLC Number: 1184475857
Description: 40 pages : illustrations ; 28 cm
Contents: Voice revolution / Win Shih --
Library and educational use cases / Erin Rivero --
Confronting concerns / Erin Rivero --
Future actions / Win Shih.
Series Title: Library technology reports, v. 56, no. 4.
Responsibility: Win Shih and Erin Rivero.

Abstract:

With the rapid advancement of voice technology, smart speaker devices have penetrated many US households and businesses. Voice assistants, such as Amazon's Alexa, Apple's Siri, and Google Assistant, are embedded in a slew of consumer products and IoTs. Digital assistants act as intelligent agents interacting with user voices, responding with answers and support. This report first provides an overview of the technology behind smart speakers and voice assistants, also known as digital or virtual assistants. It further explores innovative uses of such technology in library and educational settings. Next, the report discusses related issues of ethics, privacy, security, and trust, concluding with a review of future trends and advice for decision makers preparing for integrating voice assistants in their organizations.

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