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When talk works : profiles of mediators

Author: Deborah M Kolb
Publisher: San Francisco : Jossey-Bass, ©2001.
Series: Jossey-Bass conflict resolution series.
Edition/Format:   eBook : Document : English : 1st edView all editions and formats
Summary:

An intimate look at how twelve mediators achieve extraordinary results. At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the  Read more...

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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Deborah M Kolb
ISBN: 1555426409 9781555426408 0787910902 9780787910907
OCLC Number: 243598104
Notes: Title from title screen.
Description: 1 online resource.
Contents: Introduction: Another Way to Settle Disputes: The Practice of Mediation. Part One: The Professionals. 1. Frances Butler: Questions that Lead to Answers in Child Custody Mediation (Kenneth Kressel). 2. Patrick Davis: "To Bring Out the Best... To Undo a Little Pain" in Special Education Mediation (Susan Silbey). 3. Howard Bellman: Using "Bundles of Input" to Negotiate An Environmental Dispute (Christine Harrington). 4. William Hopgood: "Conditioning" Parties in Labor Grievances (Deborah M. Kolb). 5. Patrick Phear: Control, Commitment, and Minor Miracles in Family and Divorce Mediation (Austin Sarat). Part Two: Builders of the Field. 6. Albie M. Davis: Community Mediation as Community Organizing (Sally Engle Merry). 7. Eric Green: Finding Alternatives to Litigation in Business Disputes (Lavinia Hall). 8. Lawrence Susskind: Activist Mediation and Public Disputes (John Forester). Part Three: Extending the Reach of Mediation. 9. Juju Atkinson: Blurring the Distinction Between Mediation and Adjudication (William O'Barr). 10. Jimmy Carter: The Power of Moral Suasion in International Mediation (Eileen Babbitt). 11. Linda Colburn: On-the-Spot Mediation in a Public Housing Project (Neal Milner). 12. Joseph Elder: Quiet Peacemaking in a Civil War (Thomas Princen). Conclusion: The Realities of Making Talk Work.
Series Title: Jossey-Bass conflict resolution series.
Responsibility: M. Deborah [i.e. Deborah M.] Kolb and associates.

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"Insightful and highly readable. The best examination of what successful mediators actually do. Anyone who wants to settle a dispute will learn a lot from these profiles." --Roger Fisher, coauthor, Read more...

 
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