Workforce management in call centers: forecasting, staffing and empirical studies. (Book, 2016) [WorldCat.org]
skip to content
Workforce management in call centers: forecasting, staffing and empirical studies. Preview this item
ClosePreview this item
Checking...

Workforce management in call centers: forecasting, staffing and empirical studies.

Author: Sihan Ding
Publisher: Amsterdam : VU Amsterdam 2016.
Dissertation: PhD Dissertation VU Amsterdam.
Edition/Format:   Thesis/dissertation : Thesis/dissertation : Manuscript   Archival Material : EnglishView all editions and formats
Rating:

(not yet rated) 0 with reviews - Be the first.

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Academic theses
Material Type: Thesis/dissertation, Manuscript
Document Type: Book, Archival Material
All Authors / Contributors: Sihan Ding
ISBN: 9789463280358 9463280359
OCLC Number: 959271016
Notes: Mei, R.D. van der (promotor).
Description: 124 pages ; 24 cm

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.