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Working in hotels and catering

Author: Roy C Wood
Publisher: London ; New York : Routledge, 1992.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

What is it "really" like to work in hotels and catering? Roy Wood provides an insight into the realities of working in hotels and catering, highlighting some of the more controversial issues not  Read more...

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Document Type: Book
All Authors / Contributors: Roy C Wood
ISBN: 041504782X 9780415047821 0415047838 9780415047838
OCLC Number: 23462011
Description: 184 pages : illustrations ; 23 cm
Contents: 1. Sociology, work and the hospitality industry --
2. Getting there: How to become a hospitality industry employee --
3. Being there: pay and remuneration in hospitality services --
4. Staying there? Organization, status and conflict in hotel and catering work --
5. Occupations in the hospitality industry --
6. Personnel management, labour turnover and the role of trade unions --
7. De-skilling and work flexibility --
8. International trends in employment --
9. The future of hospitality work. References. Name Index. Subject Index.
Responsibility: Roy C. Wood.
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"On the positve side he succeeds admirably at linking an intelligent and incisive treatment of themes common to work on hotel and catering to wider concerns in industrial sociology....I recommend the Read more...

 
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